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 Associations (4)
 Data Management (41)
 Conferences (2)
 Industry Analysts (16)
 Customer Support (26)
 Sales Force Automation (12)
 
 
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 DIRECTORY/Business/Industries/Business Services/Customer Management (127)
i0Advantage Interactive Corp. - http://www.advantageinteractive.com/ - Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
 
i0CRM Assist - http://crm.ittoolbox.com - Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.
 
i0Customer Inc - http://www.customer-inc.com - Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
 
i0Deep-Insight - http://info.deep-insight.com/ - Web-based, customer and employee satisfaction and relationship management assessment services and software.
 
i0Fulfillment Plus - http://www.fulfillmentplus.com/ - Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
 
i0Harte-Hanks, Inc. - http://www.harte-hanks.com/ - World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
 
i0InteractCM - http://www.interactcm.com/ - Provider of customer management services including consulting, outsourcing, and seminars.
 
i0Joe Turner - http://www.joeturner.com/ - Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
 
i0Kovair Inc. - http://www.kovair.com - Consulting services covering CRM and strategic relationship management.
 
i0Mamut - http://www.mamut.com/ - Provider of CRM and Internet solutions to small businesses worldwide.
 
i0MindTree Consulting - http://www.mindtree.com/ - Business to consumer services.
 
i0NowDocs - http://www.nowdocs.com/ - How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
 
i0PRC - http://www.prcnet.com/ - Outsourced customer management solutions.
 
i0Princeton Consulting - http://www.princecon.com/ - Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
 
i0Rainmaker Systems, Inc. - http://www.rainmakersystems.com/ - Provides customer relationship management services to software and other technology companies, specializing in selling software and service products to the installed customer base of its outsource clients. (Nasdaq: RMKR).
 
i0SRD Group - http://www.srd-grp.com - CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
 
i0SatisFusion - http://www.satisfusion.com - Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management.
 
i0SociAlchemy - http://www.socialchemy.com/ - Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
 
i0Softlab - http://www.softlab.com - IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
 
i0Strengthbank - http://www.strengthbank.com/index2.html - Offers professional keynote and customer service seminars.
 
i0Tariva, Inc. - http://www.tariva.com/ - Web based customer relationship management software available in both hosted and installed versions.
 
i0TeleTech - http://www.teletech.com/ - Customer management, business-process and database-marketing solutions. Includes news and resource library.
 
i0The Better Client Service - http://www.betterclients.com - A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
 
i0The Cross Country Group - http://www.ccgroup.com - Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
 
i0The Interchange Group UK - http://www2.interchange.co.uk - Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
 
i0eLoyalty - http://www.eloyaltyco.com/ - Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.
 
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